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Message-on-hold

Dial Telecoms will work with you to develop, produce and implement effective marketing announcements to your callers on hold. We've combined the best creative talent in the industry. Our services include complete customized scriptwriting, professional male and female voice talent, and an enormous choice of licensed music styles. Our scriptwriters will work with you to develop engaging marketing messages that are unique to your business and clearly communicate your message. Each message is suited to your current market conditions, advertising campaigns, buying seasons, competition and more.

Delivering Your Message

Dial Telecoms carries a complete line of digital announcement systems. Our systems are fully compatible with all commercial telephone systems, which have music on hold capabilities. Digital announcement systems are designed to provide your business with superior audio quality and long term reliability. Your customized marketing messages can be loaded on site via a cassette tape or remotely from our studios via a telephone line.
    
Changing your Announcements

Dial Telecoms provides you with a number of options to frequently change your marketing messages, including monthly, bimonthly, quarterly, semiannual and annual updates. Your marketing messages are produced in one of our "In-house" digital recording studios. Upon completion, your production can be reviewed and proofed in an automated production approval mailbox. Once you have listened to and approved your production we will mail it to you, or schedule it for download via our remote load computer software.

Who is Your Qualified Audience?

People who call your business are your best prospects -- your most qualified audience. Advertising, your reputation, and even your 800 numbers are all designed to make your phone ring. Call volume and heavy phone traffic is the natural by-product of your effort. Your customers and prospects call to conduct business or obtain information about specific products and services. When they dial your number, you have their undivided attention. Where is Your Qualified Audience? Callers currently spend more time on hold than ever before. According to industry statistics, 70% of all business telephone calls are placed on hold or in a call center queue for an average of 45-60 seconds. That's an average of 7 out of every 10 calls. For many businesses, that adds up to hundreds of hours of advertising time per year.
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