Banking
Banks and other financial institutions can potentially realize substantial cost savings by implementing VoIP. However, the risk of reduced voice reliability and/or network disruption has prevented many organizations from taking full advantage of these savings opportunities. Quintum Technologies' Tenor VoIP MultiPath Switch eliminates these risk factors - opening the door for banks to cut inter-office communication costs, consolidate call centres, and avoid long-distance phone charges.

Case Study: Agriculture Bank of China 
Agriculture Bank of China deployed hundreds of Tenors across China to reduce its LD phone expenses between offices.

App Note 
Banks and financial institutions can utilize the excess capacity on their IP network for voice and fax calls between branch offices and headquarters.

Multi-Office
In today’s information-driven economy, people spend a lot of time on the phone: interoffice calls, domestic calls and international calls. The reduction/elimination of these costs can have a significant impact on corporate profitability and make it less expensive to pursue new geographic markets. Companies have also made significant investments in IP-based data network infrastructure, to effectively deliver information and application services to users across the enterprise. These IP networks typically have sufficient spare capacity to handle some volume of voice traffic. By voice-enabling the IP network, companies can reduce or eliminate the cost of interoffice communication costs.

App Note
Find out how to deploy VoIP acros the IP network to reduce or eliminate phone charges between multiple, geographically dispersed offices.

PowerPoint Presentation

Multi-Office Scenarios
Three scenarios show how to utilize Tenor in remote office/branch office environments.

Christie's & Co. Case Study Europe's largest real estate specialist deploys Quintum.
Metro Insurance Services Case Study Metro Insurance connects offices in 3 states into one location, giving customers one number to call and reduce inter-office phone call charges.
State Information Center (SIC) Case Study SIC (State Information Center) deploys VoIP across 30 provinces and 16 large cities in China across a nationwide IP network.
Boules Trading Company Case Study Boules Trading Company deploys VoIP over ADSL between the UK and India, and achieves ROI in 8 months.

Case Studies

• KBS Sets Up VoIP Call Centers Between UK and Sri Lanka
• Yuan Fu VoIP-Enables Brokerage Houses Across China
• Chance Telecom VoIP-Enables Telemarketing Firms

PBX Extension

Extend the power of your PBX's capabilities such as voice mail and call transfer, to remote offices and teleworkers via IP networks.

Voice over IP (VoIP) technology affords companies a tremendous opportunity to extend the power of their PBXs to remote offices and teleworkers, without having to foot the bill for incessant use of the PSTN day in and day out. Instead of using the PSTN, companies can simply allow remote phones to connect to the PBX via local IP connections, which are typically available for an extremely low, flat monthly rate. Usually, this low-cost IP connectivity is already in place, since remote workers need access to both corporate IT services and the Internet. With Quintum’s Tenor solution, remote offices and teleworkers can easily and inexpensively be connected to corporate PBXs for full-function phone services.

Multi-Office Scenarios

IP PBX Branch Office
Support for small branch offices.

IP PBXs promise true convergence … headquarters and remote offices on one network. But, what about integrating those assorted telephony devices, such as fax machines, analog phones, cordless phones, intercoms and paging systems, and even legacy PBXs, into the IP-based phone system? The branch office will also require local connectivity to the PSTN for local off-net calls and 911.

The Tenor VoIP MultiPath Switch, with its combination of FXS ports and FXO ports with intelligent call routing, offers the complete branch office solution. The Tenor also provides survivability for the branch office, assuring that the office is never without phone service. The Tenor can be configured to operate with an all-IP PBX environment, or where existing traditional PBXs need to be integrated into the IP network.

Case Studies

• John Akridge Companies Case Study
  Real estate corporation expands its existing PBX using IP telephony. Supports 28 branch offices from HQ.
• St. Hyacinthe Case Study
  Quebec municipality connects legacy/analog devices into Nortel-based VoIP network.

• Nortel Networks Product Brief
  Details how the Quintum Tenor extends the Succession 1000 to provide support for small branch offices.

The Quintum Tenor^® MultiPath Switch vs Standard VoIP Gateways: